Volunteering Administration Assistant

Please note we have recently rebranded from the OU Students Association and are now Open SU

The Open SU serves the interests of around 170,000 part‑time and distance‑learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provides the vital support needed to deliver our ambitious strategy.

Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:

• Provide high‑quality administrative support which includes responding to volunteering enquiries, supporting meetings, producing volunteer communications and maintaining volunteer records.
• Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.
• Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.
• Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.

To see the job description, please view this job advert on our own website:
Work for us.

This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.

You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can‑do approach to your work. Above all, you will value inclusion, accessibility and teamwork, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.

Please send over your CV and a supporting word document answering how you meet the below criteria in no more than one page of A4:

and supporting statement over to  where you will receive confirmation of receipt within a couple of days.

The Open University Students Association is committed to equal opportunities for everyone in education and employment and welcomes applications from all sections of the community.

Closing date for applications:
Monday 19th January, midday