Secure & Complex Services Advocate

Secure & Complex Services Advocate

Location:

Milton Keynes – Peripatetic. Applicants must live within the area, hold a full driver’s licence and have access to their own transport.

Contract:

Permanent – Full‑time, 37 hours per week, Monday to Friday, 9am‑5pm.

Salary:
Starting £24,242.40 per annum.

Job Overview:
As a Secure & Complex Services Advocate you will support vulnerable adults with profound and multiple needs. You will advocate on their behalf, ensuring their voices are heard and their rights upheld. Your tasks include providing persuasive verbal and written representations, working in partnership with clients and professionals, and representing individuals’ needs and preferences. You will handle sensitive information with the utmost confidentiality and work independently with robust time‑management skills.

Preferred experience includes working with patients detained under the Mental Health Act, patients with a forensic history, and those with profound needs or very challenging/disturbed behaviour. You should cope well with pressure and adversity in challenging environments and possess knowledge of risk management in secure settings.

• Act on behalf of clients, following their instructions and taking action as directed by the client and consistent with good practice and legislation.
• Communicate regularly and appropriately in accordance with POhWER Promises.
• Communicate with individuals and other agencies, representing the clients’ views while keeping the client informed of progress.
• Ensure prompt completion of tasks to a high standard and in accordance with organisational policies and guidance.
• Maintain individual client records, adhering to required standards for record keeping and data protection.

• Excellent communication and listening skills.
• Demonstrable experience working with vulnerable adults in health, social care, or voluntary settings.
• Proven ability to provide persuasive verbal and written representations.
• Strong time management and computer literacy.
• Flexibility, with a full UK driving licence and access to your own vehicle.

• 25 days annual leave + bank holidays (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave and your birthday off as an additional holiday day after 1 year’s service.
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 community leave day per annum.
• Cash wellbeing healthcare plan covering optical, dental, alternative therapy and more.
• Auto‑enrolment pension plan.
• Death in service cover.

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

Successful applicants will need to obtain business insurance for their own vehicle.

Closing Date: 9am, Monday 12th January 2026 (the vacancy may be closed early).

POhWER is committed to equality, diversity and inclusion and encourages applications from all backgrounds, cultures and abilities. We particularly welcome candidates from groups currently under‑represented in our workforce. From day one we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Entry level

Full‑time