Secure & Complex Services Advocate

Secure & Complex Services Advocate

At POhWER, we are passionate about making a difference in people’s lives and pushing boundaries to make an impact. If you are looking for a full‑time role with a values‑based organisation that has the people we support at the heart of everything we do, then apply now for our Secure & Complex Services Advocate position! This is an exceptional opportunity for someone who wants to make a real impact within our busy Advocacy department.

As a Secure & Complex Services Advocate, you will play a crucial role in supporting vulnerable adults with profound and multiple needs. You will advocate on their behalf, ensuring their voices are heard and their rights are upheld. Your tasks will include providing persuasive verbal and written representations, working in partnership with clients and professionals, and representing individuals’ needs and preferences.

You will handle sensitive information with the utmost confidentiality and work independently with robust time‑management skills.

For this role you will ideally have knowledge and experience of working with patients detained under the Mental Health Act and with patients with a forensic history. You should cope well with pressure and adversity in challenging environments, understand risk management in secure settings, and be able to work with people with profound needs or very challenging/disturbed behaviour.

Hours of Work:
Full‑time, 37 hours per week, Monday to Friday, 9 am‑5 pm

Location:

Milton Keynes – Peripatetic. Applicants must live within the area, have a full driver’s licence and access to their own transport.

Salary:
Starting salary £24,242.40 per annum

Contract type:
Permanent

• Act on behalf of clients, following their instructions and taking action as directed by the client, while consistent with good practice and legislation.
• Communicate regularly and appropriately in accordance with POhWER Promises.
• Communicate with individuals and other agencies, representing the client’s views, while keeping the client informed of progress.
• Ensure prompt completion of tasks to a high standard and in accordance with organisational policies and guidance.
• Maintain individual client records adhering to required record‑keeping and Data Protection standards.

• Excellent communication and listening skills.
• Demonstrable experience working with vulnerable adults in health, social care, or voluntary settings.
• Proven ability to provide persuasive verbal and written representations.
• Strong time‑management and computer literacy.
• Flexibility, with a full UK driving licence and access to your own vehicle.

• 25 days annual leave + Bank holiday (rising to 30 days after 5 years of service) with the option to buy or sell up to 5 days leave, plus your birthday off as an additional holiday day after 1 year of service.
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan covering optical/dental/alternative therapy and more.
• Auto‑enrolment Pension plan.
• Death in service cover.

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

Think you are the perfect fit for this Secure & Complex Services Advocate role? Don’t wait, click apply now!

Closing Date: 9 AM, Monday 12th January 2026 (We reserve the right to close this vacancy early).

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under‑represented.

POhWER is an equal‑opportunity employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.