Evening Front Office Recruitment Associate

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Minnesota, Minneapolis, MN, US

2 days ago Requisition

Salary Range: $20.00 To $23.00 Hourly

OVERVIEW

At Summit Academy OIC, we are committed to creating a workplace where every individual’s skills and potential are valued. Rooted in the principles of merit, openness, and inclusivity, we strive to ensure access to opportunities for everyone. This role embodies these ideals, offering a chance to grow, lead, and make an impact through your unique expertise and abilities.

Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development.

POSITION SUMMARY

The Evening Front Office Recruitment Associate plays a key role as the first point of contact for all visitors at Summit Academy OIC. This position is responsible for managing front office operations, facilitating recruitment outreach, and providing essential administrative support to ensure smooth and efficient operations. The individual in this role will greet visitors, manage incoming and outgoing calls, and conduct recruitment efforts, contributing to the organization's ability to attract and engage prospective students.

This role is crucial in supporting Summit Academy OIC's mission of empowering individuals through education and vocational training. By maintaining a welcoming environment, ensuring the accuracy of recruitment data, and assisting with enrollment initiatives, the Evening Front Office Recruitment Associate will help advance the organization’s mission and contribute to the success of its students.

DUTIES/RESPONSIBILITES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities.

Front Office Operations

• Manage a multi-line switchboard, answering all incoming calls and directing inquiries to the appropriate department or staff member.
• Greet and assist all visitors, ensuring they sign in and are escorted while on campus.
• Maintain the appearance and organization of the reception area, ensuring it is welcoming and professional.
• Monitor building access, ensuring all visitors follow security protocols.
• Oversee front desk supplies and inventory, ensuring availability of materials like information session folders, flyers, and student study information packets.

Recruitment Support

• Conduct outreach to prospective students by making follow-up and recruitment calls as directed by the Recruitment Manager.
• Record and report daily call activity and outcomes to the Recruitment Manager via email at the end of each day.
• Assist with recruitment events and activities when needed, providing logistical support and information, ensuring smooth execution.
• Prepare student study packets, information session folders and recruitment materials to distribute to prospective students and visitors.
• Track and input prospective student inquiries and follow-up actions into the student database (CRM).

Administrative Duties

• Coordinate student appointments, including scheduling testing and financial aid meetings.
• Record attendance for scheduled testers and enter data into the student database, ensuring accurate and up-to-date records.
• Distribute student parking permits and other administrative items as needed.
• Assist walk-in prospective students with completing the online application using the on-site kiosk.
• Assist the Enrollment Team with other administrative tasks such as generating reports, updating records, and managing files.

REQUIRED SKILLS/ABILITIES

• Excellent Communication
  :
  Possess strong verbal, written, and interpersonal communication skills, including the ability…