Airborne Systems Technician – Field Service Representative

Airborne Mission Systems Technician – Field Service Representative

Join to apply for the Airborne Mission Systems Technician – Field Service Representative role at General Dynamics Mission Systems–Canada

Build bold. Deliver impact. Win together. At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security. Our teams design and deliver advanced, mission‑critical solutions that enhance national security, strengthen communities, and protect the people we serve. If you’re looking for meaningful work that contributes to a safer, more secure world, you’ll find purpose here.

Every day, your skills will directly impact programs that matter.

We are currently hiring for an Airborne Mission Systems Technician to work at our customer site in Trenton for our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In‑Service Support Program. This is a long‑term program in which GDMS–C and our partner, Voyageur Aviation, will provide a full‑suite of maintenance and engineering services for the Royal Canadian Air Forces’ new fleet of Beechcraft King‑Air 350 Extended Range aircraft and its ground training devices.

The services include airworthiness, program management, flight safety, maintenance, material management, technical publications, and engineering support to modifications. We will provide these services at their Main Operating Base (MOB) – 8 Wing, Trenton, Ontario and wherever and whenever the aircraft are deployed internationally in support of DND operations.

• Serving as the primary Team CERTAS (Canadian Enhanced Remote Tactical Air Surveillance) subject matter expert for the MAISR PME, including its Mission Management System, the PTT and the SIL.
• Develop and manage personnel, processes and tools related to the delivery of maintenance that supports a very high level of aircraft availability.
• Provide training, coaching, guidance and support to the Voyageur Aviation AMEs and technicians associated with the maintenance and troubleshooting of the aircraft PME, the Part Task Trainer and the SIL.
• Liaise with and provide support to internal and external customers and the Fielded Systems Support Services team for the delivery of comprehensive customer service.
• Develop and maintain the relationship with WSM, end‑customer personnel and OEMs for all PME related elements of the MAISR aircraft, including its Mission Management System software and all sensor systems.
• Maintain an awareness of future upgrades, capabilities and enhancements that could deliver additional value to the MAISR customers.
• Liaise with WSM, WSM Liaison, Airworthiness Senior Design Engineer, Configuration Management (CM) and Integrated Logistics Support (ILS) and training matters pertaining to the MAISR fleet and its support systems (PTT and SIL).

Represent Team CERTAS at meetings with OEMs and with customers in matters related to the performance of the PME. This is expected to include operator working groups, meetings, IPTs, presentations and preparation of reports.

• Experience in Aerospace Telecommunication Information Systems or equivalent.
• Relevant aircraft experience.
• Deep understanding of cybersecurity and networking.
• Experienced at working as part of a team and leading teams.
• Experience with military or defence projects.
• Experienced at working with field service representatives and/or aircraft maintenance technicians.
• Experienced and skillful in customer relations.
• Ability to resolve technical issues including replication of issues in lab environment.

• Information system networking experience.
• Microsoft and/or Cisco Networking Certificate.
• Bilingualism (English/French).
• In‑depth understanding of Airworthiness.
• Deep understanding of aircraft installation, sensor integration and the airborne sensor systems.
• Experienced at working under field conditions.
• Experienced with installation and other fielding, delivery and/or retrofit projects.

It is a requirement that General Dynamics Mission Systems–Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all…