Pega Business Analyst

Job description Infosys is seeking a meticulous and strategic Business Analyst to join our team. You will be an expert contributing to distinct phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play a key role in the development, configuration, and deployment of the overall solution.

You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Qualifications Basic Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate to the area.

This position may require travel.

Bachelor’s degree or foreign equivalent required from an accredited institution.

At least 4 years of Information Technology experience.

Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Basic Qualifications:

Bachelor’s degree in business, Finance, Information Systems, or related field.

Minimum 8 years of experience in business analysis within the banking or financial services industry.

Strong understanding of transaction banking products, services, and operational processes.

Experience working in cross-functional teams and managing multiple stakeholders.

Six Sigma certification (Green Belt or higher) is desired, with demonstrated experience applying process improvement methodologies in banking operations.

Working knowledge of automation products like Pega, Appian, etc. is desired, with firsthand experience in process modeling with BPMN standards. Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Location for this position is Mississauga, ON. This position requires relocation and/or travel to client/project location.

Preferred:

Partner with stakeholders across retail, commercial, and digital banking to gather and document business requirements.

Analyze existing workflows, systems, and data to identify inefficiencies and recommend improvements.

Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and process maps.

Collaborate with IT teams to translate business needs into technical specifications.

Document User Stories and work with Product Owners for prioritization.

Support project delivery through requirement validation, stakeholder communication, and UAT coordination.

Ensure solutions comply with banking regulations (e.g., AML, KYC, OSFI guidelines).Contribute to change management and training efforts during solution rollouts.

Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio).Strong analytical and critical thinking skills.

Excellent written and verbal communication.

Ability to work independently and manage competing priorities.

Familiarity with Agile. Safe and Waterfall methodologies.

Knowledge of data analysis tools (e.g., Excel, SQL, Power BI) is an asset.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $ to $ EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race;

color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.