Implementation Manager
Job in
Mississauga, Ontario, Canada
Listing for:
Fiserv
Full Time
position
Listed on 2026-01-04
Job specializations:
-
IT/Tech
IT Project Manager
-
Management
IT Project Manager
Job Description & How to Apply Below
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #Fiserv Proud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Requisition R
-
Date posted 12/05/2025
End Date 01/02/2026
City Mississauga
State/Region Ontario
Country Canada
Additional Locations Toronto, Ontario
Location Type Onsite
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Implementation Manager
About your role:
As an Implementation Manager at Fiserv, you will lead complex, high‑priority client implementations and conversions from our Mississauga, Ontario office. You will collaborate across product, engineering, sales, and vendor teams to deliver custom technical solutions that streamline processes, increase revenue, and improve product efficiency. The role emphasizes timely delivery, strong client outcomes, and continuous process improvement.
What you’ll do:
Manage client implementations, projects, and conversions for large/technical custom implementations, ensuring milestones and deliverables are met.Drive complex, high‑priority implementations and component phases of larger programs, coordinating technical and business resources.Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on‑time delivery and quality outcomes.Identify opportunities to streamline procedures, enhance revenue, and improve product efficiency through process changes and technical solutions.Interface with other Fiserv departments to generate and offer appropriate solutions and communicate Fiserv services and products to clients, sales, and vendors.Lead and coordinate cross‑functional teams responsible for all aspects of an implementation, project, or conversion, from initiation to closure.Ensure adherence to project methodologies, delivery processes, and implementation management processes.Resolve most issues independently and refer only the most complex matters to higher levels.Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.Experience you’ll need to have:
4+ years of experience in managing client implementations and conversions for large or complex technical engagements.4+ years of experience driving complex, high‑priority projects and managing program component delivery.4+ years of experience in project management focused on technical custom implementations, including planning, testing, and deployment coordination.3+ years of experience interfacing with cross‑functional, cross‑departmental teams to define requirements and deliver integrated solutions.3+ years of experience with payment systems and industry standards (e.g., PCI DSS, ISO 8583) and payment processing integrations.4+ years of equivalent combination of educational background, related experience, and/or military experience.Experience that would be great to have:
Bilingual in French and English, highly preferred.Bachelor's degree in a related field or an equivalent combination of education, work, and/or military experience.3+ years of experience in financial services implementations.3+ years of experience in software development project management.Project Management Professional (PMP) certification.How you’ll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads…
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