Consumer Lending Customer Service Representative

Build a consumer finance career with Lend Direct by supporting customers, explaining lending products, and managing loan-related conversations onsite.

This Financial Service Representative role focuses on exceptional service across new and existing customer interactions. You will use consultative sales techniques, make inbound and outbound calls, help address delinquency, and protect customer information. The position includes hands-on training and one-on-one mentoring.

• Deliver outstanding support to new and existing customers
• Explain financial products and services clearly
• Use consultative techniques to drive sales growth
• Make outbound calls to attract new business
• Follow company policies and regulatory guidelines

• Customer-focused approach in every interaction
• Excellent verbal and written communication abilities
• Ability to build rapport quickly
• Problem-solving ability for customer challenges
• Willingness to learn systems and processes

Support lending customers through thoughtful communication, consultative selling, compliance, and service at Lend Direct.