Contract Management Specialist

Location: Chesterfield

What You'll Be Doing:

City :
Chesterfield State :
Missouri (US-MO) Country :
United States (US) Requisition Number : 49269

A Day In The Life:

The Contract Management Specialist is responsible for managing customer contracts, pricing administration, and financial risk tracking for Food service National Accounts. This role supports Sales, Product Management, Marketing, R&D, Customer Service, and Operations by ensuring the accuracy and integrity of contract, pricing, and customer position data. The specialist serves as a key liaison between customers and internal stakeholders, ensuring contract-related requests are executed efficiently, accurately, and in alignment with company pricing policies and profitability objectives.

Contract

Administration & Pricing

• Manage the full contract lifecycle, including quote creation, contract booking, pricing maintenance, and contract reporting.
• Process contracts and pricing transactions accurately and timely while adhering to approved margin objectives and company policies.
• Maintain customer contract balances and provide reporting to support sales and business decision-making.
• Review and validate contract details prior to booking to ensure accuracy and compliance.

Contract Drag & Position Management

• Execute contract drag management processes, including running and distributing drag reports, reviewing contract positions, and rolling contracts forward when approved.
• Apply appropriate charges and adjustments in accordance with established policies and approvals.
• Track and manage customer positions and contract execution to ensure contractual obligations are met.
• Maintain customer position reports and provide visibility into contractual commitments and exposures.

Financial Risk Management

• Track and maintain Financial Risk Management (FRM) deals by customer.
• Support execution and monitoring of risk management activities associated with customer contracts and pricing agreements.
• Assist in maintaining accurate records of futures, basis, and pricing positions as applicable

Pricing Data & System Maintenance

• Maintain pricing targets, customer price lists, and validity periods within company systems.
• Update customer pricing schedules based on contracted positions and pricing agreements.
• Monitor automated pricing and quote activity to confirm price validity and customer acceptance.
• Ensure compliance with pricing policies and obtain appropriate approvals for any pricing deviations.

Pricing Analysis & Issue Resolution

• Investigate and resolve pricing discrepancies with a thorough understanding of pricing structures, margin expectations, costs, and SAP pricing routines.
• Analyze pricing exceptions and collaborate with sales, customer service, and pricing teams to implement corrective actions.
• Support continuous improvement initiatives related to pricing accuracy and contract administration processes.

Reporting, Auditing & Compliance

• Run and review daily contract audit reports to identify pricing errors, data gaps, and transaction issues.
• Coordinate with internal stakeholders to resolve discrepancies and update system data as needed.
• Ensure accurate downstream processing of contracts, orders, billing, and invoicing.
• Maintain compliance with company contracting, pricing, and approval policies.

Customer & Cross-Functional Support

• Manage and respond to inquiries received through the contracting inbox, including pricing and quote requests.
• Support Pricing Managers with RFP responses, pricing analysis, and customer proposals.
• Collaborate closely with Sales, Customer Service, Marketing, Product Management, R&D, and Operations to deliver exceptional customer service.
• Develop an understanding of supply chain capabilities, production constraints, and sales forecasts to support business objectives.

Skills/Experience Requirements:

• Bachelor's degree in Business Administration, Marketing, Finance, Supply Chain, or a related field.
• 1–3 years of experience in customer service, contract administration, sales support, pricing, or commercial operations.
• Strong analytical, mathematical, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Skills/

Experience:

• Experience with SAP or similar ERP systems.
• Knowledge of commodity markets, including CBOT futures and basis trading concepts.
• Previous experience supporting pricing, contracts, risk management, or…