Bilingual Fertility Clinic Administrator

Support fertility patients at Conceptia as a bilingual Medical Office Administrator managing referrals, invoicing, and confidential files. English and French fluency are essential.

This administrator serves as a key contact for patients and referring physicians. The position supports referral management, patient correspondence, appointment booking, and patient care logistics. Strong customer service, organization, and sound judgment support coordinated clinic operations.

• Process incoming referrals, emails, and phone calls
• Create and maintain complete, current patient files
• Complete daily patient invoicing and discuss financial programs
• Coordinate appointments, required forms, and Medi Care documentation
• Track referrals, update reports, and support Nurse Coordinator logistics

• Fully bilingual English and French, spoken and written
• Post-secondary medical administration education or equivalent experience
• Prior healthcare administrative experience is an asset
• Proficiency with Outlook and willingness to learn systems
• Discretion handling confidential patient information

Bring bilingual communication, patient-focused service, and organized referral management to Conceptia’s fertility clinic administration team.