Bilingual Disability Claims Administrator

Support disability claims administration remotely across Canada using English, French, Microsoft Office, and Adobe skills. Manulife offers this full-time vacancy for organized professionals.
As a Bilingual Disability Administrator, you will support Manulife’s National Group Life & Disability team. The position suits candidates with administrative or customer-service experience, preferably in insurance or banking. Your work will help manage claim-related inquiries, documentation, correspondence, and system records while following privacy protocols.

Key Responsibilities:

Review access requests, file copies, documentation, and consents
Redact third-party information according to requirements
Manage shared email inquiries and claim follow-ups
Process vendor invoices and maintain claims-system data
Coordinate Medical Consultant calls and client file transfers
Requirements:
Post-secondary education
Bilingual English and French communication skills
Administrative or customer-service experience
Insurance or banking experience preferred
Microsoft Office, Adobe, detail, and discrepancy-resolution skills
Apply bilingual administration, privacy awareness, and claims-support skills to Manulife’s remote disability operations across Canada.