Directeur Adjoint De Magasin, Exploitation De Nuit

Position: DIRECTEUR ADJOINT DE MAGASIN, EXPLOITATION DE NUIT
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Position

Purpose:

Assistant Store Managers (ASMs) report to the Store Manager (SM) and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has direct responsibility for a specific area of the store:
Operations, Night Operations, Merchandising, or Specialty. Operations, Merchandising, or Specialty. ASMs collaborate directly with associates to ensure they have the knowledge to help customers, perform processes, and execute general expectations for their positions. ASMs exercise judgment and discretion alone, and in conjunction with, the Store Manager, Department Supervisors, and other Assistant Managers, in the day-to-day operations of the store.  ASMs have the responsibility of providing a safe working environment by ensuring associates follow all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions.  

Night Operations Assistant Manager (NOASM) oversees the overnight freight operations to ensure the successful execution of core freight handling programs. They may frequently work with Night Replenishment Managers (NRMs) to drive the unload, pack out, and pack down processes.  The NOASM will partner with the SM and other ASMs to develop strategies and objectives to drive sales and profitability. Through this partnership, they will help develop game plans to implement department strategies, manage direct reports, and ensure smooth department operations.  

NOASMs direct associates to top priorities throughout the store and provide regular coaching and ensure associates are knowledgeable of the unload, pack out, and pack down processes.  Night Operations Assistant Managers make employment decisions such as selection, compensation, discipline, and performance management, and operational decisions to drive customer satisfaction. NOAMs lead by example as a champion of people while delivering consistent results in sales, service and profitability.

Key Responsibilities:

20% - On Shelf Availability - Oversee Freight Handling activities, including Consistent Unload, Directed Packout, and Purge Pack down processes. Manage End 2 End Freight Activities by driving daily execution and communicating freight flow and backlog issues with SM. Ensure all freight is packed out or properly placed in appropriate overhead locations quickly and efficiently. Drive inventory accuracy and high operational standards;

communicate overstock and out of stock with store manager and develop game plans to resolve. Partner with MASM / SM on execution of Purge Bays, and any identified opportunities. Follow up on categories with a high number of visual outs; validate pack out execution, pack down processes and on hand accuracy.
25% - People - Makes recommendations in the selection process by assisting with recruitment, and interviews, and makes decisions on qualified candidates to hire. Review personal KD training completion and ensure Dept’s Knowledge Depot Training is current and promote engagement through use of learning tools available on the HD phone (e.g., Pocket Guide). Evaluate performance and take action as necessary for personnel actions, which include;

work allocation, training, development, performance management, compensation. problem resolution, discipline and terminations. Teach, coach and train associates on, freight handling process and operational excellent to improve profitability, operational process and store appearance. Monitor associate engagement levels and drive voice of the associate initiatives. Identify and resolve associates' concerns. Use coaching as a collaborative approach to improve performance through goal setting, providing feedback, and maintaining relationships;

provide in the moment coaching based on observations and behavior and support active associate development. Support talent management efforts by monitoring succession planning and ensuring all associates have active Development Blueprints in place.…