Senior Manager Ecommerce

Location: Ahuntsic North

Bushbalm is setting the new standard for hair removal, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere hair grows. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, ON, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way.

At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.

Work in a collaborative and fun environment that values creativity and fresh ideas.

Gain strong opportunities for career growth and professional development.

Help expand a brand that is available in Ulta Beauty locations nationwide and 16,000+ waxing salons.

About the Role
We are seeking a strategic, data-driven  Senior Manager Ecommerce  to lead our digital storefront and drive high-impact growth. This newly created role is designed for a technical merchant who can bridge the gap between backend Shopify architecture and frontend customer experience.

The ideal candidate is highly detail-oriented and possesses a strong track record of building stable foundations with data-led insights. You must have extensive experience scaling complex automated systems and managing the end-to-end health of a Shopify ecosystem, ensuring that merchandising strategy, site performance, and analytics are perfectly aligned.

The salary range for this position is $95,000 to $115,000 CAD.

Responsibilities

Strategic Roadmap Development:  Architect and own the 6–12 month ecommerce roadmap, balancing technical site enhancements with a dense, fast-moving calendar of product launches and seasonal sales.

High-Velocity Execution:  Lead the end-to-end execution of frequent product drops and major site-wide promotional events. You will manage everything from backend SKU setup and collection logic to frontend merchandising and QA.

System & Automation Scaling:  Design and scale complex automated workflows (e.g., Shopify Flow, Hub Spot integrations) to improve operational efficiency and customer retention.

Cross-Functional Leadership:  Serve as the primary bridge between Marketing, Creative, Operations, and Product teams. You will translate marketing visions into technical requirements and ensure all stakeholders hit tight delivery timelines.

Team Leadership & Development:  Lead and develop the ecommerce operations team, setting clear priorities, improving workflows, and ensuring high-quality execution across all launches and site updates. Foster a culture of ownership, operational excellence, and continuous improvement.

Shopify Systems Mastery:  Expert administration of Shopify Plus, including Metafields, API connections, and bulk data management via tools like Matrixify.

Data-Driven Merchandising:  Utilize GA4 and Shopify Analytics to create a continuous feedback loop. Every launch and sale must be analyzed to optimize the next entry on the roadmap.

Who You Are

Experience:

8+ years in ecommerce within shopify eco system, with a proven history of managing complex site-wide sales (e.g., BFCM) and frequent, high-stakes product cycles.

Technical Depth:  Expert-level knowledge of the Shopify Plus ecosystem, including its limitations and extensibility via Liquid, APIs, and third-party integrations (Aftership,…