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Luxury Customer Experience Evaluator

Job in Ville-Marie, Montréal, Province de Québec, Canada
Listing for: CXG
Full Time position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 48000 CAD Yearly CAD 21000.00 48000.00 YEAR

Job Description & How to Apply Below

Location: Ville-Marie

Evaluate luxury customer experiences through flexible store visits or online missions with CXG, using observation and honest feedback skills. Choose assignments matching your interests.

As a Luxury Customer Experience Evaluator, you will assess premium brands across fashion, beauty, jewelry, or automobiles. Select missions based on your profile and preferences, then examine ambiance, service quality, and overall customer experience. Share observations through questionnaires on CXG’s platform.

Key Responsibilities:
  • Choose assignments aligned with your preferences and profile
  • Visit luxury stores or evaluate experiences online
  • Observe ambiance, service quality, and customer experience
  • Submit honest feedback through platform questionnaires
  • Manage missions and feedback using CXG Live
Requirements:
  • Be at least 18 years old
  • Be a current premium or luxury brand customer
  • Hold no current retail brand contract
  • Be punctual, organized, detail-oriented, and reliable
  • Be observant and passionate about customer experience

Bring genuine customer insight, careful observation, and reliable feedback to luxury evaluations supporting CXG’s premium brand clients.

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