Position Overview
We’re growing our Cloud Infrastructure Engineering capability within the COO GET Engineering organization. We’re looking for an Engineering Manager who blends platform engineering and application delivery leadership
. Roughly 60% of the role focuses on owning delivery for one or more business applications (partnering with PM/Design, shepherding roadmaps, and hitting SLOs). The remaining 40% focuses on building and evolving our internal CICD platform, plus observability, and paved roads that boost developer productivity.
You’ll lead a team of Dev Ops/Platform engineers, set technical direction, and partner across Software Engineering, Security, and Product to deliver reliable, scalable outcomes. This is a hands‑on leadership role: you remove blockers, review designs/PRs, coach engineers, and own results end‑to‑end. Hybrid work in Squad Model across all GEO Centers.
Responsibilities
People & Delivery Leadership
Lead, mentor, and grow a high‑performing Platform/Dev Ops team (hiring, coaching, career paths, feedback)
Own delivery for one or more business applications: plan & execute roadmaps, manage risks/dependencies, run release cadences, ensure on‑time delivery with quality
Establish SLOs/SLIs
, on‑call practices, incident response/RCAs, and continuous improvement rituals (error budgets, postmortems)
Align with product, design, and partner teams; communicate status, risks, and decisions clearly to stakeholders
Platform Engineering (Kubernetes, CI/CD)
Operate and improve Kubernetes/EKS
: cluster lifecycle, multi‑AZ/region strategy, Helm, Karpenter/Autoscaling, networking, service mesh/ingress, secrets, and policy
Drive Git Ops (e.g., Argo CD/Flux) and robust CI/CD (Code Build/Code Deploy/Git Hub Actions/Jenkins) with automated testing, progressive delivery, and rollout safety
Establish opinionated paved roads for app teams (templates, reference repos, guardrails) to reduce cognitive load and time‑to‑value
Reliability, Observability, Security & Cost
Implement end‑to‑end observability (logs, metrics, traces, RUM/synthetics) with tools like Splunk, Dynatrace, Catchpoint, Cloud Watch, Prometheus/Grafana
Partner with Security and Compliance to embed IAM/KMS/Secrets Manager best practices, vulnerability management, SBOMs, and compliance-by-default
Optimize cost and performance across AWS services, Kubernetes, and data layers; publish transparency dashboards
Minimum Qualifications
3+ years people leadership managing engineers; ability to set strategy, delegate effectively, and develop talent
7+ years total engineering experience with AWS and Dev Ops/Platform work; strong systems thinking and bias for automation
Proven track record owning delivery of a business application (roadmaps, quality, uptime/SLOs, incident mgmt.)
AWS depth
: EC2, EKS, VPC/Networking, RDS/Dynamo
DB, S3, API Gateway, Lambda, Cloud Watch, Load Balancing
Infrastructure as Code at scale:
Terraform module design, AWS CDK
;
Git Ops workflows
Kubernetes/EKS operations: cluster lifecycle, Helm, autoscaling, multi‑AZ/region, security policies
CI/CD
:
Code Build/Code Deploy, Jenkins and/or Git Hub Actions; artifact/versioning, environments, approvals, progressive delivery
Programming
:
Python and/or Java, TypeScript/Node.js (read/review code, contribute PRs, build automations/APIs when needed)
SRE mindset
: SLOs/SLIs, error budgets, incident response/RCAs, capacity & resilience engineering
Strong written/spoken communication; stakeholder management; ability to translate business goals into engineering outcomes
Preferred Qualifications
Built/operated an Internal Developer Platform (Backstage/IDP portals), self‑service workflows, and golden paths
Experience with
service meshes (Istio/Linkerd), policy engines (OPA/Gatekeeper), and secrets (AWS Secrets Manager/Hashi Corp Vault)
Experience with Multi Region services and chaos engineering
Observability at scale (distributed tracing, log pipelines), synthetic monitoring strategy, and customer‑centric reliability
Data/queueing experience (SQS/SNS/Kinesis, Kafka/MSK) and event‑driven architectures
Experience with SOX and SOC2, knowledge of internal controls
Cost governance and Fin Ops practices
Learn More / Plus…
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