Loss Prevention Program Lead

Job Title: Loss Prevention Program Lead

Company Overview:
Noetiq Edge is a strategic consulting firm based in Canada that provides expertise and insights to firms across multiple industries including Finance, Supply Chain, Retail, Healthcare, and High-tech.

We establish trusted partnerships with organizations to ensure they have the strategy, information, technology, and talent required to succeed in a dynamic world.

Job Description:

We are seeking a Loss Prevention Program Lead in Canada. This position is a permanent position, but also available as a contract-based position for the right candidate.

The LP Program Lead will help lead the design, modernization, and implementation of next-generation loss prevention (LP) solutions. This role is ideal for a strategic leader with deep expertise in risk, technology-driven loss prevention, and operational excellence. The successful candidate will help re-imagine loss prevention programs to deliver measurable results, leveraging analytics, automation, and best-in-class practices to reduce shrink, mitigate risk, and protect profitability.

Why this role is important:
Retail shrink, fraud, and compliance issues cost billions annually. This role is a critical part of transforming the business into a risk-aware, resilient, and customer-conscious operation, with loss prevention at the forefront of innovation

Key Responsibilities:

• Lead the transformation of legacy loss prevention strategies into a modern, technology-enabled solution suite.
• Develop frameworks that integrate data analytics, AI, automation, and IoT tools to predict, detect, and prevent losses across retail and supply chain operations.
• Partner with senior executives and clients to assess current LP programs, identify gaps, and build road maps for modernization
• Align loss prevention strategies with broader organizational goals such as customer experience, digital transformation, and operational efficiency.
• Evaluate and deploy emerging technologies (e.g., advanced video
  analytics, RFID, predictive modelling, machine learning).
• Ensure systems and tools are scalable, integrated, and future-proof.
• Drive adoption of new processes and tools across client organizations.
• Build training and capability development programs for front-line, corporate, and supply chain stakeholders.
• Establish KPIs, dashboards, and reporting systems to measure program effectiveness.
• Ensure compliance with security, privacy, and regulatory standards.
• Partner with vendors, law enforcement, and industry groups to ensure alignment with best practices and emerging threats.
• Provide LP training and awareness to employees to train them to effectively recognize and prevent suspicious behavior
  

Required skills:

• 10+ years of progressive experience in loss prevention, asset protection, or retail security with a deep understanding of retail theft trends, fraud tactics, and shrink reduction strategies.
• Proven success building or scaling LP programs in a multi-site retail environment.
• Experience in policy creation, incident management, and internal investigations.
• Familiarity with LP tech stack (e.g., CCTV systems, EAS, inventory tracking platforms, case management tools) and digital transformation initiatives
• Knowledge of compliance frameworks and retail regulations related to employee conduct, safety, and legal investigation protocols

Nice-to-have skills:

• Proven experience working in eCommerce, big-box retail, or omnichannel environments.
• Exposure to data analytics platforms (e.g., Power BI, Tableau) for LP metrics and dashboards.
• Background in physical security system design or optimization.
• Professional certifications such as LPQ, LPC, CFI, CPP, or similar.
• Bilingual (English/French) a strong asset in Canadian operations.