Job Description & How to Apply Below
Client possesses the world’s most comprehensive technical body of knowledge gained from a quarter century of reverse engineering excellence in semiconductors, electronics, and software. The company’s experts in understanding and mapping technology to patents have helped clients, including over half of the top 50 US patent holders, get the most from their IP assets. The company services its global footprint of clients with offices in:
North America (Ottawa; Austin, Texas; San Jose, California);
Europe (Poland, Israel,); and Asia (China, Taiwan, Japan, Korea).
Position Scope
The primary responsibility of the Director of IT is to support the firm’s business objectives through leadership of a team which: develops, maintains, evolves, and optimizes a variety of Information Systems (IS)/business applications and their associated infrastructure, as well as delivers cost effective, reliable, and responsive IT services to the company’s user community which meet or exceed defined service level agreements.
The Director of IT plans, coordinates, directs, and designs all operational activities of the IT department, as well as provides direction and support for IT solutions that enhance mission-critical business operations. They work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization, as well as liaise with the company’s US, European, and Asian office resources to help ensure regional IT requirements are met.
Position Location and Travel
This position is located at the company’s corporate headquarters in Ottawa. Minimal travel is required.
Functional Tasks
Individually or through leading the team, the Director of IT will:
Strategic & Operational Planning
Formulate and implement strategic, and corresponding operational plans, for acquiring and enabling efficient and cost-effective IT/IS, which include plans for the transition from fully custom, to off-the shelf and/or customized cloud-based solutions where appropriate
Manage IT department strategic and operational planning including: business requirements, project planning, and organizing and negotiating resource allocation
Develop IT departmental budgets ensuring compliance with business goals, objectives, and guidelines
Develop and implement IT policies and procedures, amongst those include: architecture, security, storage and disaster recovery, internal IT control standards, purchasing, service provision, and service level agreements
Human Resource Management & Internal Communications
Lead the IT team, including recruitment, supervision, scheduling, development, & performance mgmt
Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities
Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users
Ensure the appropriate IT infrastructure is in place to support the business, as well as plans to enable its continued growth; both based on approved business cases
Develop and monitor key IT/IS metrics and benchmark performance to determine operating costs, productivity levels, and upgrade requirements
Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, procurement efforts, and growth plans
Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on departmental needs and approved expenditures
Ensure the financial and…
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