See description Residential Leasing Agent

We are a young and growing team passionate about building strong communities and delivering an exceptional tenant experience. Collaboration is at the heart of our success: every lease signed is not just an individual win, but a team achievement. We work with modern tools, share knowledge openly, and celebrate milestones together. As we continue to expand, we’re looking for a motivated Leasing Agent who thrives in a dynamic environment, embraces teamwork, and is eager to contribute to our growth story.

As a Leasing Agent, you’ll be the first point of contact for prospective tenants and a key partner in driving our portfolio’s occupancy. You’ll work closely with your teammates, from Admin to Operations, to ensure every prospect is guided smoothly from first contact to move-in.

This role blends sales, service, and collaboration: you’ll manage leads, conduct showings, hand off applications to the Admin team, and provide valuable feedback to management on tenant needs and market trends.

Collaborate & Grow Together

• Work side by side with a young, supportive team where everyone’s input matters.
• Contribute to shared occupancy targets and celebrate team achievements.
• Share insights, ideas, and best practices to help the team improve continuously.
• Manage incoming leads in Hub Spot CRM, ensuring every prospect receives timely attention.
• Complete at least three follow-ups with each lead before closing the file.
• Schedule and conduct professional property showings.
• Transition qualified applicants smoothly to the Admin team for processing.
• Pre-lease units using virtual tools when properties are not yet constructed.
• Keep your dashboard clean and organized with up-to-date lead management.
• Provide accurate weekly reports of all leasing activity.

Customer Experience

• Deliver friendly, informative, and transparent communication to all prospects.
• Highlight property features, amenities, and rental policies clearly.
• Support prospective tenants in making confident leasing decisions.

Market & Tenant Feedback

• Share ongoing feedback on market conditions (pricing trends, promotions, competition).
• Report on tenant preferences and expectations gathered during showings.
• Suggest property improvements or upgrades to enhance leasing success and satisfaction.

Performance & Accountability

• Track KPIs: lead response times, showings, conversion rates, signed leases.
• Collaborate with the team during weekly performance reviews.

• 1–3 years of experience in leasing, sales, or customer service (real estate a plus).
• A strong team player who values collaboration over competition.
• Excellent communication and interpersonal skills (bilingual FR/EN is an asset).
• Comfortable with technology:
  Hub Spot, Building Stack, Smartsheet.
• Organized, proactive, and motivated by both personal and team goals.
• Flexibility to work evenings/weekends for showings.
• Must have a valid driver’s license and access to a car for property showings.

Compensation

• Commission opportunities based on leasing performance.

J’accepte que Forum stocke et traite mes données personnelles.