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Job specializations:
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Sales
Customer Success Management, SaaS Sales
Job Description & How to Apply Below
Guide Git Lab subscription renewals through customer conversations, usage discovery, and accurate account documentation in an all-remote environment.
As an Associate Renewals Manager, you will speak with existing customers throughout the renewal cycle to understand current use and future direction. You will connect unmet needs with Git Lab capabilities, surface additional seats, tiers, or modules, and help structure renewal documentation. Senior team members review complex outputs.
Key Responsibilities:
Conduct consultative conversations throughout customer renewal cycles
Identify new use cases and unmet account needs
Connect customer needs with relevant Git Lab capabilities
Structure renewal documents around identified expansion
Communicate proactively with customers and internal stakeholders
Requirements:
Growth mindset and proactive ownership
Clear verbal and written communication skills
Understanding of basic renewal processes
Exposure to advanced renewal scenarios
Ability to travel for trainings, offsites, or customer meetings
Apply customer insight, communication, and renewal knowledge to support Git Lab retention and expanded product adoption.
Position Requirements
10+ Years work experienceTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).