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Field Support Engineer - Mac IT Troubleshooter

Listing for: Net2Source (N2S)
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR

Job Description & How to Apply Below

A technology service provider is looking for an IT Support Specialist in Mountain View, California. This role serves as the first point of contact for IT support requests, troubleshooting issues related to macOS and software. Candidates will handle support tickets using JIRA Service Management, manage user access through Okta, and support tools such as Google Workspace, Slack, and Zoom. Strong communication skills and experience in IT support are essential.
This posting is for the Field Support Engineer
- Mac IT Troubleshooter role at Net2

Source (N2S), based in Mountain View, CA, United States. Learn more about the Field Support Engineer
- Mac IT Troubleshooter role in the description above. We appreciate your interest in this position. Join Net2

Source (N2S) and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.
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