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Job Description & How to Apply Below
Location:
Mumbai
Experience:
2–10 Years
Employment Type:
Full-Time
We are looking for a Pre-Sales Executive – SaaS Platform who will own the technical and functional solutioning for our cybersecurity SaaS products. The role focuses on product demonstrations, requirement discovery, solution mapping, proposal support, and deal enablement for mid-market and enterprise customers in regulated industries.
Responsibilities
- Act as the product and solution expert for the company’s cybersecurity SaaS platforms.
- Conduct live product demos showcasing platform capabilities, workflows, dashboards, and reporting.
- Understand customer pain points and map them to SaaS features, configurations, and use cases.
- Support sales in discovery calls, technical discussions, and solution walkthroughs.
- Prepare SaaS-focused proposals, solution notes, feature mappings, and scope documents.
- Explain cloud deployment models, data security, access control, integrations, and scalability.
- Collaborate with product and engineering teams to assess customization, integrations, and roadmap fit.
- Assist in defining pricing models (user-based, slab-based, subscription, enterprise plans).
- Support proof-of-concept (PoC), pilot deployments, and customer trials where required.
- Address customer questions around platform security, compliance, and regulatory alignment.
- Maintain demo environments, product documentation, pitch decks, and FAQs.
- Track opportunities, demos, and pre-sales activities in CRM systems.
- Provide market feedback to product teams based on customer interactions.
Qualifications
- Strong experience in SaaS pre-sales, solution consulting, or technical sales support.
- Solid understanding of cloud-based SaaS architectures and subscription business models.
- Knowledge of cybersecurity, information security, or risk/compliance platforms.
- Ability to articulate product value, ROI, and business outcomes, not just features.
- Experience working with enterprise and regulated customers.
- Excellent presentation, demo, and stakeholder communication skills.
- Ability to handle technical objections and complex customer queries confidently.
- Strong documentation and proposal-writing skills.
- Comfortable working cross-functionally with sales, product, and engineering teams.
- Experience with CRM tools and pre-sales workflows is an advantage.
- Detail-oriented, customer-centric, and outcome-driven mindset.
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