More jobs:
Job Description & How to Apply Below
Job Description
- - Minimum 2 years of experience with exposure in similar Operations.
- Incident, service desk operation, user mail query response, follow up on ticket, basic excel, Telephonic call handling, user queries.
- first call resolution
- service desk, ticket assign, email on service desk
- Trained in Telephone Techniques and systems usage and processes. Competent to handle complaint calls.
- Good Communication/ interpersonal abilities
- Basic understanding of service delivery, troubleshooting and resolution of incident and request
- Service/ Incident assignment to respective support groups and follow up .
- Experience in handling multiple vendor coordination and management.
- Understanding of DR & BCP Process.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×