Information Technology Infrastructure Engineer

Job Title:

Executive – Hardware & Networking
Department:  Information Technology

Experience:

5–7 Years

Location:

Mumbai – Andheri (East)

Job Summary
We are looking for a skilled  Executive – Hardware & Networking  to manage installation, maintenance, monitoring, and support of IT hardware and network infrastructure. The role involves ensuring system availability, providing user support, maintaining asset inventory, and supporting secure and reliable IT operations.

Key Responsibilities
1. Installation & Configuration
Install, configure, and deploy new  hardware assets  including desktops, laptops, printers, and peripherals.
Ensure proper setup as per organizational IT policies and standards.
Experience in VMWare
2. Maintenance & Monitoring
Perform  regular preventive maintenance  of systems and hardware.
Conduct  PC performance testing , apply OS patches, security updates, and system upgrades.
Monitor systems to ensure optimal performance and high availability.
3. Troubleshooting & Technical Support
Diagnose and resolve  hardware, software, and LAN network issues .
Provide timely  technical support to end users , both onsite and remote.
Troubleshoot and resolve  Microsoft O365–related issues  (Outlook, Teams, One Drive, SharePoint, etc.).
4. Security & Tools Management
Work with endpoint security, backup, and monitoring tools such as:
Commvault
Trend Micro
Sentinel One
Acronis
Ensure compliance with IT security policies and best practices.
5. Asset Management
Maintain accurate  IT asset inventory , including tracking, tagging, allocation, and lifecycle management of hardware assets.
Coordinate with vendors for procurement, warranty, and replacements when required.

Technical Skills & Experience
Strong hands-on experience with:
Windows 11
Microsoft Office Online / O365
Desktop and laptop hardware troubleshooting
LAN network support
Exposure to endpoint security, backup, and monitoring tools is preferred.
Understanding of IT support processes and documentation.

Educational Qualifications
B.Sc. (Computer Science)  or  B.E. /

B. Tech.  (relevant discipline).
Additional Qualifications
Hardware / Networking certifications  (e.g., CompTIA A+, Network+, Microsoft certifications) preferred.
5–7 years of relevant experience  in hardware, networking, and end-user IT support.

Key Competencies
Strong problem-solving and troubleshooting skills.
Good communication and user-handling abilities.
Ability to work independently and manage multiple tasks.
Attention to detail and adherence to IT policies and security standards.
Why Join Us
Join a  stable and growing organization  where IT plays a critical role in supporting business operations.
Opportunity to work with  modern technologies  including and backup solutions.
Collaborate with  cross-functional teams  and support users across departments.
Strong focus on  IT security, compliance, and best practices .
Supportive work culture that encourages  continuous learning and skill development .
Long-term career growth in a professionally managed organization.
Free Gym Facility