Business Analyst

Job Purpose
Drive end‑to‑end automation and digitalization of export processes across manufacturing
plants and corporate functions. Act as a techno‑functional Business Analyst to translate
business objectives into scalable digital solutions, partnering with Manufacturing, Supply
Chain, Logistics, Finance, and Trade Compliance teams.

Responsibilities, Authorities & Accountabilities

• Requirements elicitation & documentation :
Prepare BRD/FRD, user stories, process
maps (AS‑IS/TO‑BE), and acceptance criteria.

• Process digitalization for exports :
Map and optimize workflows for order‑to‑export,
documentation preparation, bookings, and compliance checks.

• Solution design & configuration :
Work with product/Platform teams and vendors to
configure/export automation platforms (e.g., GTA‑ERP), portals, and integrations.

• Systems integration :
Define and validate integrations with ERP, WMS/TMS, trade
portals, and analytics; specify data models, APIs, and EDI specs.

• Analytics & KPI visibility:  Partner with analytics teams to design dashboards/metrics on
export performance and compliance.

• Testing & quality :
Drive SIT/UAT, test scenarios, defect triage, and sign‑offs; ensure
traceability from requirements to release.

• Change managemen t:
Plan trainings, SOPs, and adoption activities; manage stakeholder
communications and go‑live readiness.

• Vendor & delivery governance :
Track plans, risks, and deliverables; maintain RAID logs
and weekly status; ensure secure and compliant delivery.

• Support & continuous improvement :
Monitor post‑go‑live issues; identify automation
opportunities; drive iterative enhancements

Requirements, Skills & Competencies

•

Experience:

4–5 years as a Business Analyst in exports automation/digitalization with
exposure to manufacturing operations.

• Techno‑functional capability:
Strong process knowledge plus hands‑on with workflows,
data models, APIs/integrations, and test design.

• Documentation excellence:
Clear writing of BRD/FRD, SOPs, user stories, acceptance
criteria, and release notes.

• Tools & platforms:
Familiarity with Microsoft stack (Power BI, Power Apps, Power
Automate, SharePoint), and ERP/trade systems (SAP/Oracle/GTA‑ERP).

• Methods:
Agile/Scrum; stakeholder management; vendor coordination; data‑driven
decision‑making.

• Domain knowledge:
Export documentation lifecycle, logistics, trade compliance, and
plant/production interfaces.

• Nice to have: SQL basics, API specifications, BPMN, and experience with IIoT or
manufacturing execution systems.

Qualifications

• Bachelor’s degree in Engineering/Technology or equivalent; MBA (Operations/SCM)
preferred.

• Professional certifications (e.g., CBAP, Agile/Scrum) are a plus