Job Description & How to Apply Below
About us /Company overview:
PEP is a dynamic personal care company that proudly houses two innovative brands – mCaffeine & Hyphen . With a passion for creating high-performance, conscious, and consumer-loved products, we are redefining the way personal care is experienced. While mCaffeine is India’s first caffeinated personal care brand, loved for its energizing and playful approach, Hyphen is built on the philosophy of simplifying skincare through science-backed formulations.
Together, our brands reflect PEP’s mission to deliver quality, creativity, and care to millions of consumers. We believe in Confidence over all skin & body biases.
Come, join the pack!
Role Summary
Own and drive supply chain technology platforms to ensure system stability, seamless integrations, feature adoption, and continuous enhancement in line with business needs.
Basic KRAs:
Own end-to-end setup, maintenance, and performance of supply chain technology systems.
Lead design, implementation, and ongoing management of integrations across supply chain platforms.
Drive adoption of new system features through structured UAT, rollout, and change management.
Act as the primary interface for internal stakeholders, translating business needs into system enhancements.
Prioritize, deliver, and govern feature development aligned with product roadmap and architecture.
Evaluate, onboard, and integrate new supply chain tools, platforms, and technical services.
Ensure comprehensive documentation, knowledge transfer, and team enablement for all owned systems.
Systems to Manage
Order Management System
Warehouse Management System
Logistics Aggregation and Transportation Management System
Post-purchase Customer Communications
Detailed KRAs
1. Supply Chain Systems Ownership
Own end-to-end setup, configuration, and maintenance of supply chain systems
Ensure high system availability, performance, and compliance
Manage upgrades, enhancements, and system documentation
2. System Integrations Management
Lead design, setup, and maintenance of integrations across supply chain systems
Ensure accurate, timely, and reliable data flow between platforms
Partner with internal stakeholders and vendors to resolve integration issues
3. Feature Adoption and Change Management
Drive adoption of new system features and enhancements
Plan and execute rollouts and change management activities
Enable users through training and structured communication
4. Stakeholder-Driven Enhancements
Act as the primary interface with internal stakeholders for system needs
Translate business requirements into clear functional and technical requirements
Prioritize and deliver enhancements aligned to the product roadmap
5. Evaluation and Onboarding of New Solutions
Assess, shortlist, and onboard new supply chain technology products or services
Lead POCs, vendor evaluations, and implementation initiatives
Ensure smooth integration and operational readiness post go-live
6. Knowledge Transfer and Team Enablement
Own knowledge transfer and documentation for all supply chain systems
Enable cross-training and backup ownership within the team
Support onboarding and capability building of team members
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