More jobs:
Job Description & How to Apply Below
Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.
Role & Responsibilities:
Real time monitoring and Intraday performance management
Exception Management
Real time reports
- Hourly/ Daily/ Weekly
Preparing Dashboards
Analysis and Process development
Incident tracking, logging and escalations
Process and Procedure adherence
Floor & seat management
Required skills:
Intermediate MS Excel knowledge
Basic to intermediate windows operating system navigation skills
Strong written and verbal communication skills
Ability to interact with all levels of management across various locations
Strong analytical skills
Comfortable with flexible work timings and willingness to stretch
Shift
- Rotational
Week Off
-Rotational
⚠️
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×