Retail Store Auditor

Job Overview

To ensure operational compliance, financial accuracy, inventory integrity, and adherence to company policies across retail stores through regular audits and process evaluations.

Key Responsibilities

Store Audit & Compliance

- Conduct periodic store audits (scheduled & surprise) across assigned locations
- Ensure compliance with company SOPs, policies, and statutory requirements
- Verify store operations, cash handling, billing practices, discounts, and returns
- Check visual merchandising standards and brand guidelines adherence

Inventory & Shrinkage Control

- Perform inventory audits, cycle counts, and stock reconciliations
- Identify stock variances, pilferage, damages, and process gaps
- Monitor shrinkage levels and recommend corrective actions

Financial & Cash Audit

- Audit daily cash reports, bank deposits, petty cash, and POS transactions
- Validate sales reports, discounts, refunds, and gift vouchers
- Ensure accuracy in GRN, stock transfers, and inter-store movements

Process Improvement & Reporting

- Identify process gaps, control weaknesses, and risk areas
- Prepare audit reports with observations, root causes, and recommendations
- Follow up on audit closures and corrective action implementation
- Support process improvement initiatives and loss prevention strategies

Coordination & Support

- Coordinate with store managers, operations, finance, merchandising teams
- Assist in investigations related to fraud, theft, or policy violations
- Support internal and external audits when required

Key Skills & Competencies

- Strong knowledge of retail operations and store processes
- Understanding of inventory management and POS systems
- High attention to detail and analytical mind-set
- Good communication and report-writing skills
- Integrity, objectivity, and confidentiality
- Willingness to travel extensively

Educational Qualification

- Graduate in any field

Experience

- 2–5 years of experience in retail store audits / internal audit / loss prevention
- Experience in multi-store/Luxury retail environment preferred

Tools & Systems

- ERP / Retail POS systems (SAP, Oracle, Navision, etc.)
- MS Excel (VLOOKUP/XLOOKUP, Pivot Tables)
- Audit checklists and reporting tools

Key Performance Indicators (KPIs)

- Audit coverage vs plan
- Reduction in inventory shrinkage
- Closure rate of audit observations
- Accuracy of audit findings
- Improvement in store compliance scores

Travel Requirement

- 70–80% travel across store locations