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Service Desk Specialist
Job in
Mysore, Karnataka, India
Listed on 2026-02-03
Listing for:
Live Connections
Full Time
position Listed on 2026-02-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location:
Pune/Bangalore/Mysore (100% WFO)
Shifts:
24×7 Rotational (US/UK)
Notice Period: 0–15 Days
Education:
15 Years Full-Time
Experience:
1 Year – 5 Years (L1 Support-Service Desk)
Mandatory
Skills:
• Service Now ticketing tool
• Office 365 (Outlook, Teams, SharePoint)
• Active Directory (password reset, account unlock)
• Basic networking knowledge
• Excellent communication skills
Role Overview :
• Provide L1 support via calls, emails & tickets
• Log and resolve incidents as per ITSM processes
• Ensure SLA compliance and escalate when required
Apply:
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