Walk-in - Service Desk

Position: Infosys BPM is Hiring - Walk-in - Service Desk
Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!

Location:

Mysore (Interview),

Job Location:

Mysore

Walk-In Dates: 27th to 30th January 2026

Time: 10:00 AM to 2:00 PM

Venue: SDB7 (B19) Basement, Gate 2, No 350, Hebbal, Electronics City, Hootagalli, Infosys Campus, Mysore.

Mode: 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk - Senior Process Executive & Process Specialist

Location:

Mysore

Work Mode:
Work from Office

Shifts:

24x7 rotational shifts

Experience:

1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)

Your Mission:

- Provide remote support for laptops, desktops, LAN issues, and applications.
- Troubleshoot across platforms Windows, Android, iOS.
- Support Microsoft tools:
Outlook, Teams, SharePoint, One Drive, Skype.
- Handle registry fixes, patch upgrades, virus/security troubleshooting.
- Collaborate on network issues including VPN, TCP/IP, and OSI models.
- Able to handle complex tickets/issues, SLA Compliance & Process Compliance.
- Customer Interaction Escalation management & Able to handle complex issues and escalations.
- Knowledge Management
- Ability to evaluate Knowledge articles and contribute for enrichment & Process Re-engineering.

Your Toolkit:

- Intermediate knowledge of OS, browsers, and MS Office Suite.
- Experience in a busy ICT Service Desk environment.
- Basic networking knowledge and troubleshooting skills.

What You Need to Bring

- Excellent communication skills (written & verbal English)
- Willingness to work in 24x7 rotational shifts
- Any Full-time Graduate (No backlogs)
- Commitment to 100% Work from Office (No Hybrid)
- Readiness to complete client-specific training
- Ability to handle 24x7 rotational shifts

Preferred:
Basic understanding or any Service Desk expertise

Mandatory Documents to Carry

- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter  / Passport)
- All original academic documents for verification:
- 10th & 12th Mark sheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions. Government  mandatory for entry into the campus.

How to Attend the Walk-In

- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Mysore Office on 27th to 30th January 2026 between 10:00 AM 2:00 PM

Why Infosys BPM?

- Work with a global brand
- Extensive training & upskilling programs
- Fast-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together.

We cant wait to meet you!

Warm Regards,Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR  Mysore/Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers