Oracle Inventory Service Engineer

Key Responsibilities:

Provide L1 support for organization and Location Configuration
Mange Oracle Receiving and recipient Accounting issues
Deliver Month-end/Quarter-End support services
Triage and prioritize incoming oracle inventory management tickets
Perform initial assessment of reported system issues

Route complex problems to appropriate support team and on-calls
Troubleshoot and resolve Oracle inventory issues or route to appropriate teams
Document solutions and knowledge base articles
Monitor tickets queues and ensure SLA compliance
Support critical period-end processing activities
Ensure inventory visibility and accuracy within Oracle systems
Implement best practices for inventory management within Oracle

Requirements:
5+ experience of Oracle inventory management modules
Understanding of receiving and recipient accounting processes

Experience with organization and location configuration in Oracle
Familiarity with month-end and quarter-end procedure
Strong problem analysis and prioritization skills

Experience with ticketing system and incident management
Excellent communication and documentation skills
Ability to work effectively under pressure during critical business periods