Veterinary Front Desk Coordinator

Coordinate veterinary appointments and client inquiries at Island Animal Hospital, where accurate records and empathetic communication support hospital operations.
As a Veterinary Receptionist, you will provide an organized front desk presence in Nanaimo, BC. Responsibilities include welcoming clients, managing appointments, handling multiline calls, and prioritizing emails. You will also maintain records, follow administrative procedures, and coordinate communication with medical teams, specialty services, and referring professionals.

Key Responsibilities:

Coordinate communication among medical and specialty teams
Schedule new, rebooked, and urgent appointments
Manage client check-ins and check-outs
Record and relay information accurately
Support emergency and specialty care delivery
Requirements:
Two or more years receptionist or front desk experience
Experience booking appointments within medical systems
Strong attention to detail and accuracy
Microsoft Office applications proficiency
Moneris POS terminal knowledge is an asset
Use scheduling, records management, and professional client communication skills to coordinate care at Island Animal Hospital's Nanaimo front desk.