Project Manager, Client Relationship Management, Business Administration

Zeno Groupis the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our “Fearless Pursuit of the Unexpected,” we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024

PRWeekU.S. Outstanding Large Agency of the Year, 2023

PRWeekPurpose Agency of the Year, 2022

PRWeekGlobal Agency of the Year, 2022PRovoke

Best Large Agency to Work For in North America and a three‑time winner ofPRWeek’sBest Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Do you enjoy bringing organization to complex projects and helping teams stay connected and on track? Are you energized by coordinating multiple work streams, solving operational challenges and supporting successful client programs?

As a Project Manager within Zeno’s Health & Wellness practice, you will be a key connector across Account, Creative, Strategy, Paid, Digital, Earned, Production, Finance and other specialty teams. You will help drive integrated client programs from planning through delivery—managing timelines, budgets, resources and workflows while proactively identifying risks and ensuring teams have the clarity, context and support they need to deliver their best work.

This role is ideal for someone who is highly organized, collaborative, solutions-oriented and curious about how to make good work even better. You’ll build deep project management and business acumen, help teams navigate the unique complexity of Health & Wellness communications, and identify smarter, more efficient ways of working that strengthen the experience of our clients and colleagues alike.

About the Role:

• Project Coordination & Delivery: Support the delivery of larger projects and / or own day-to-day project management of smaller integrated work streams, from intake and scoping through delivery with oversight from Senior Project Managers and / or Project Management lead. Establish clear timelines, milestones, owners and next steps; proactively identify risks; and drive accountability across teams to keep work moving.

• Budget & Scope Support: Assist with statements of work (SOWs), budget tracking, forecasting and scope management while helping identify potential project risks or changes.

• Program Planning & Workflow Coordination: Develop and maintain project timelines and help coordinate priorities across client teams and specialty practices while anticipating needs, resolving issues, and removing barriers as they arise.

• Cross-Functional Collaboration: Partner with client teams, finance, resource management and agency specialists to facilitate communication, coordinate deliverables and support integrated programs;
  Schedule and attend internal meetings, communicate next steps, and assign ownership of tasks

• Operations & Process Support: Help maintain project templates, documentation and workflows while identifying opportunities to improve efficiency and team collaboration.

• Team Support & Professional Growth: Build project management skills by working closely with experienced team members, contributing ideas and supporting a collaborative environment where people can learn and grow.

• Health & Wellness Fluency: Understand the unique considerations of Health & Wellness communications, including client/stakeholder review processes, claims and messaging requirements, and the need to coordinate timely input across subject matter experts and specialty partners.

About You:

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