Rep Education Operations Analyst Intern

Here’s what you will be doing:

• Assist with AGU ticket support by handling low- to medium-effort tickets, documenting status, completing follow-up, and escalating exceptions.
• Support instructor request workflow steps including tracking, documentation, and event follow-up.
• Review dashboards for data quality and recurring patterns, document findings, and provide feedback to the team.
• Coordinate approved supply and workbook orders, maintain records, monitor status, and communicate issues through escalation paths.
• Prepare calendar invitations and save-the-dates; support team planning, meeting logistics, scheduling, and administrative follow-up.
• Complete a defined intern project focused on operational improvement or team need, including planning, progress updates, final deliverable, and presentation or handoff.

The company is looking for:

• Progress towards a college degree in Business Administration, Operations Management, Communications, Education, Data Analytics, or related field. Recent graduates within six months of graduation also qualify.
• Basic to intermediate computer skills.
• Ability to follow written and verbal directions.
• Strong organization, attention to detail, time management, written and verbal communication, adaptability, problem-solving skills, and comfort sharing observations or ideas.
• Familiarity with PC, Microsoft Outlook, PowerPoint, Word, Excel, fax, and scanner.

• Medical insurance available for those working 25 or more hours per week, including telehealth services.
• Employee Assistance Program (EAP).
• Free onsite medical clinics.
• Free onsite lunch.
• Volunteer paid time off (8 hours).
• Access to the Wellness Center for Southwest Florida positions.