SQL Customer Engineer

We are seeking an experienced  SQL Server Cloud Solution Architect  with deep expertise in SQL Server architecture, performance, high availability, and cloud data services. The ideal candidate is a hands‑on technical leader who can independently deliver, troubleshoot complex reactive scenarios, and effectively engage with business and application stakeholders.

Key Responsibilities
A SQL Server expert,  with strong fundamentals and deep understanding of SQL Server architecture.
Provide expert‑level support on  SQL Server Core / Engine .

Design, build, implement, and support SQL Server solutions across:
Architecture and Core Concepts
Performance Tuning & Optimization
High Availability & Disaster Recovery (Failover Clustering, Always On Availability Groups)
Migration and Version Upgrades
Security, Compliance, and Maintenance
Stay current with the  evolution and enhancements of SQL Server across versions , applying best practices in real‑world environments.

Deliver  hands‑on operational leadership  during  reactive scenarios , including:
Performance degradation issues
High Availability incidents
Failover Cluster and Availability Group issues
SQL Server setup, patching, and upgrade challenges
Security incidents and maintenance failures
Drive  clear action plans , lead troubleshooting engagements, and follow issues through to full resolution.
Handle  SQL Server administration and operational troubleshooting  independently in high‑pressure environments.
Provide  technical leadership , escalation management, and decision‑making during critical incidents.
Collaborate effectively with  internal teams, external partners, business stakeholders, and application owners .

Contribute across a broader Microsoft data ecosystem, including:
Power BI
SQL Server Reporting Services (SSRS)
SQL Server Integration Services (SSIS)
SQL Server Analysis Services (SSAS)
Azure Data Services

Required Skills & Experience
Advanced, hands‑on experience with  Microsoft SQL Server  in enterprise environments.
Strong expertise in:
SQL Server Architecture and Core Engine
Performance Tuning and Optimization
High Availability (Failover Clusters, Always On Availability Groups)
Migration, Upgrade, and Patching activities
Security and Maintenance best practices
Proven experience managing  reactive and operational support scenarios .
Excellent troubleshooting, analytical, and root‑cause analysis skills.
Strong communication skills with the ability to engage technical and non‑technical stakeholders.
Demonstrated ability to work independently with  minimal ramp‑up or training .