Sr Associate, Business Banking Relationship Manager, Haven, CT

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Sr. Associate, Business Banking Relationship Manager is responsible for the identification, development, building and expansion of our customer base/network/business opportunities, growth of loans deposits and fee income through the development of robust sales plans and utilization of industry contacts (COIs, existing clients and referrals).

• Collaborates with Regional Manager to develop and implement customer centric relationship plans.
• Coordinates and organizes targeted campaigns and events.
• Complies with and stays abreast of all applicable policies and procedures, federal and state laws.
• Develops new relationships through prospecting, outside calling, networking, referrals and community involvement.
• Acts as a consultant to clients and a resource to the Bank in developing and retaining business.
• Understands the client’s business environment, strategies and industry to better determine their credit requirements, identify potential new business opportunities and provide need based solutions.
• Maintains and applies a thorough understanding of the Company's credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete commercial loan packages.
• Negotiates terms and loan structures with clients around the most complex deals.
• Manage existing relationships to enhance profits, increase revenue and mitigate retention risk while delivering an excellent customer service experience to the client.
• Handles relationship review and overall relationship profitability.
• Identifies cross sale opportunities and facilitate referrals within the organization.
• Works to achieve sales goals (loans, deposits and generation of fee incomes.)
• Identifies acceptable credit opportunities and develops them to generate significant non-credit sales.
• Complies with and stays abreast of all applicable policies and procedures, federal and state laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience:
  Business, Finance, Economics, or equivalent field.
  
  - Required.
• Master's Degree:
  Business, Finance, Economics, or equivalent field.
  
  - Preferred.

• 9+ Years Business Banking Relationship Manager role and/or related Business lending experience.
  
  - Required.

• Superior understanding of C/I loans.
• In-depth knowledge of banks, credit and deposit products.
• Thorough understanding of market risks, macro/micro economic issues as they apply to banking, and lending policies and procedures.
• Thorough understanding of the trends, competition, communities and businesses in the serviced markets.
• Superior analytical, consulting and negotiating skills.
• Superior written, verbal and interpersonal communication skills.
• High-energy, result-oriented and works well in a team environment.
• Excellent business development and presentation skills.
• Superior client relationship, marketing presentation and sales/closing skills.
• Ability to interact with clients in a professional manner.
• Strong computer…