Senior Product Manager - Agent & AI Tools
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Business
AI Business & Operations
Job Description & How to Apply Below
Location: Williamstown
The Cigna Group is seeking a Senior Product Manager Advisor for Agent Experience to collaborate with Engineering, Design, Data Science, and Customer Operations. You will shape strategy, write user stories, and guide cross-functional teams to deliver tools that boost agent efficiency and service quality.
Ideal candidates have 5+ years in product management, agile experience, and familiarity with AI-enabled customer service. This role emphasizes data-driven decision making and measurable outcomes.
The following position is for a Senior Product Manager
- Agent Experience & AI Tools with Cigna Healthcare.
Join Cigna Healthcare and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior Product Manager
- Agent Experience & AI Tools role at Cigna Healthcare, based in Williamstown, NJ, United States.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).