Senior Software Engineer; Capture

Position: Senior Software Engineer (Capture)
Location: New York

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

Is this identity synthetic? Detect AI-generated and manipulated voice and video.

Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.

Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time - protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and Capital

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What you’ll do

As a Senior Software Engineer on the Capture team, you will design, build, and operate the distributed services that form Pindrop's real-time ingestion layer. You will engineer systems that acquire, normalize, and deliver real-time and recorded audio, video, and telephony metadata across provider platforms (Zoom, Microsoft Teams, Webex, Google Meet, Amazon Connect, Genesys) into Pindrop’s downstream analytics, fraud detection, and authentication engines.

This is a product-engineering role focused on real-time media ingestion, low-latency streaming pipelines, provider integrations, and production reliability. It is not an ML model-development or model-scoring role.

More specifically, you will:

• Design, build, test, deploy, and operate distributed Go microservices and media pipelines optimized for low-latency processing, high availability, and fault tolerance.
• Build and evolve integrations across communication technologies and protocols, including SIPREC, RTP, WebRTC, Web Sockets, and enterprise contact center platforms.
• Lead projects from architecture and technical design through implementation, testing, deployment, documentation, and production support.
• Diagnose complex distributed systems issues using logs, metrics, traces, and system tests; improve service reliability, capacity, and security.
• Provide technical guidance through design reviews, code reviews, architecture decisions, and mentoring junior engineers.
• Partner closely with Product, System Test, Infrastructure, SRE, and adjacent analytics teams to deliver seamless data ingestion.
• Participate in a shared on-call rotation after completing team training and production-readiness onboarding.

Who you are

• Resilient & Adaptable:
  You are optimistic in the face of ambiguity and change, turning complex engineering challenges into scalable solutions.
• Accountable Owner:
  You take end-to-end responsibility for outcomes, under-promising and over-delivering on commitments.
• Analytical Problem Solver:
  You possess strong analytical skills and enjoy driving technical design, project leadership, and mentorship.
• Clear Communicator:
  You communicate complex technical concepts clearly to cross-functional partners and make decisions understandable across teams.

Your skill-set Must Have

• 5+ years of professional software development experience building and operating distributed backend services in production.
• Strong proficiency in Go (Golang) or a comparable compiled language, with strong Linux/Unix, networking, concurrency, and performance tuning…