Front Desk Receptionist
Job in
New York, New York County, New York, 10261, USA
Listing for:
Apollo House
Full Time
position
Listed on 2026-11-06
Job specializations:
-
Administrative/Clerical
Front Desk/Receptionist, Office Administrator/ Coordinator
Job Description & How to Apply Below
Front Desk Receptionist at Apollo House
Job Description
Apollo House is a luxury wellness, recovery, and aesthetics destination offering medical aesthetics, massage therapy, personal training, recovery services, and longevity-focused care. We are seeking a professional, dependable, and customer-focused Front Desk Receptionist to help deliver an exceptional experience for our members and guests.
Position Overview
As the first point of contact for clients, the Front Desk Receptionist plays a critical role in creating a welcoming and seamless experience. This position requires someone who is highly organized, punctual, detail-oriented, and able to manage multiple responsibilities in a fast-paced environment.
Timeliness, reliability, and attention to detail are essential for success in this role.
Responsibilities- Welcome and check in clients and members with a warm, professional demeanor
- Answer incoming phone calls, texts, and emails promptly and professionally
- Schedule, confirm, and manage appointments accurately
- Process payments and maintain accurate client records
- Assist clients with memberships, packages, and service inquiries
- Support retail sales and maintain inventory organization
- Ensure the reception area and common spaces remain clean, organized, and presentation-ready
- Coordinate effectively with providers, therapists, trainers, and clinical staff
- Assist with daily administrative and operational tasks
- Help maintain a high standard of hospitality and client satisfaction
- Previous experience in a medical office, med spa, wellness center, fitness facility, hospitality, or customer service setting preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask and remain calm under pressure
- Comfortable learning and using scheduling software and point-of-sale systems
- Professional appearance and positive attitude
- Sales and membership experience is a plus
The ideal candidate is:
- Dependable and consistently punctual
- Detail-oriented and highly organized
- Friendly, polished, and professional
- Comfortable working independently and as part of a team
- Passionate about delivering outstanding customer service
- Interested in wellness, aesthetics, and luxury hospitality
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