Concierge Hospitality Associate

Job Summary

As the Concierge Hospitality Associate, you will serve as a key point of contact for visitors, employees, meeting hosts, vendors, and internal administrative teams. This position offers the opportunity to work in a collaborative office setting with supportive leadership, positive teamwork, and exposure to corporate hospitality, events, facilities coordination, and executive support functions. The right candidate will bring strong customer service instincts, excellent communication skills, and the ability to stay organized in a busy, professional environment.

Key Responsibilities

• Welcome guests and visitors, validate guest lists, issue badges, and support the lobby check-in process in coordination with security.
• Serve as a main point of contact for company tours, local recommendations, meeting host coordination, and visitor experience support.
• Schedule, prepare, and maintain conference rooms, including AV readiness, office supplies, meeting materials, and overall room presentation.
• Coordinate catering and provide support for corporate events, group functions, and special meetings.
• Maintain phone directories, prepare workspace signage for client visits, and provide backup clerical support to Executive Assistants as needed.
• Assist with daily facility operations, light mailroom or shipping and receiving tasks, vendor coordination, and maintaining a professional front-of-house environment.

Compensation and Benefits

• Pay Rate: $23.00 to $25.00 per hour.
• Job Type: Temp-to-Hire.
• Schedule:
  
  Monday through Friday, 8:00 AM to 5:00 PM.
• Location:
  
  New York, NY 10004.

Required Qualifications and Skills

• Manage front-of-house guest services, visitor check-in, badge issuance, and lobby coordination.
• Support conference room scheduling, meeting preparation, AV readiness, and catering coordination.
• Assist with administrative tasks, workspace signage, phone directory maintenance, and vendor procurement.
• Support daily facilities operations while maintaining a polished, welcoming office environment.
• 3 to 5 years of experience in concierge, guest services, hospitality, corporate reception, front desk, or administrative support.
• Strong customer service skills with a professional, polished, and welcoming presence.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable coordinating with visitors, employees, executives, vendors, security, facilities, and office administration teams.
• Basic proficiency with office technology, phone systems, conference room equipment, and standard business communication tools.
• Ability to handle confidential information, visitor details, and workplace requests with discretion and professionalism.
• Reliable, detail-oriented, proactive, and able to maintain a calm, service-focused approach throughout the day.

Preferred Qualifications

• Prior experience in a corporate headquarters, professional services, luxury hospitality, property management, or high-end concierge environment.
• Experience supporting executive assistants, corporate events, meeting services, or facilities operations.
• Familiarity with visitor management systems, badge systems, room scheduling platforms, and AV coordination.
• Knowledge of New York City hotels, dining, transit options, and local business services.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resources

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