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Strategic Customer Success Manager: Adoption & Retention

Job in New York, New York County, New York, 10261, USA
Listing for: MS Shift, Inc.
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Location: New York

MS Shift, Inc. seeks a proactive Customer Success Manager to help customers achieve meaningful value from our products and services.

You will be the main point of contact throughout the customer journey, guiding onboarding, adoption, engagement, issue resolution, and ongoing relationship management. The ideal candidate communicates clearly, stays highly organized, works cross-functionally, and is motivated by delivering outstanding customer experiences through effective coordination with Sales,

This posting is for the Strategic Customer Success Manager:
Adoption & Retention role at MS Shift, Inc., based in New York, NY, United States.

We have an opening for a Strategic Customer Success Manager:
Adoption & Retention in New York, NY, United States within Management & Operations, Sales.

This role, Strategic Customer Success Manager:
Adoption & Retention at MS Shift, Inc., could be your next move.

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