Resident Services Lead Escalations
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Customer Service/HelpDesk
Client Relationship Management -
Real Estate/Property
Job Description & How to Apply Below
Location: New York
Twin Pines is seeking a Resident Service Manager to lead the customer service vertical of Resident Services in New York. The role focuses on lease renewals, resident communications, and coordinating move-ins and amenity events across properties in the tri-state area.
Responsibilities include overseeing renewal processes, drafting appropriate leases, tracking renewals, and escalating negotiations to Regional Managers. Strong communication and data-accuracy skills are essential.
This posting is for the Resident Services Lead — Renewals & Escalations role at Twin Pines, based in New York, NY, United States.
Learn more about the Resident Services Lead — Renewals & Escalations role in the description above.
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