Alumni Relations Operations Lead
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Education / Teaching
Professional Development, Education Administration
Job Description & How to Apply Below
Columbia University’s Columbia Alumni Center seeks an Assistant Director to oversee alumni customer service inquiries and optimize processes. You will analyze service data, implement improvements, and coordinate across Alumni Relations, OAD, CUIT, and other units to resolve complex issues.
Reporting to the CAC Director, you will liaise with schools and units, manage Salesforce Case Management, maintain documentation, train staff, and provide reports on inquiry volume and trends to inform
We invite applications for the Alumni Relations Operations Lead position located in New York, NY, United States.
We are seeking a motivated Alumni Relations Operations Lead to join Columbia University in New York, NY, United States.
Consider building your career as a Alumni Relations Operations Lead at Columbia University.
The Alumni Relations Operations Lead position in the Management & Operations field is open for applications.
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