SAP IS-U FICA Consultant - Utilities

Location: Boston

We Are:

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world.

We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes ough our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology.

We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at  Are:

An SAP Utilities professional who helps electric, gas, and water utilities transform customer financial operations through SAP IS-U FICA, Payments, Revenue Management, and Credit & Collections capabilities.

You combine strong functional knowledge of utility customer accounting, payment processing, collections, returns, write-offs, revenue lifecycle management, and reconciliation with solid SAP configuration and consulting skills.

You understand the critical relationship between utility billing, customer accounting, payment processing, collections, and Corporate Finance. You are comfortable partnering with utility business stakeholders to translate customer and financial requirements into scalable SAP solutions that improve cash flow, financial controls, operational efficiency, and customer experience.

The Work:

Deliver SAP Utilities transformation programs through your combined SAP IS-U FICA, customer financial operations, and functional delivery expertise, which includes your ability to:

Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services.

Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.

Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation.

Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives.

Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.

Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes.

Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness.

Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.

Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare.

Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity.

Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model.

Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Travel may be required for this role. The amount of travel will vary depending on business need and client requirements.

Here's what you need:

Minimum of 3 years of functional SAP IS-U FICA experience, including hands-on experience with customer accounting and financial processes.

Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.

Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or…