IT Service Desk Technician; Tier I
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Location: New York
The City of New York’s Department of Environmental Protection (DEP) BIT seeks an IT Service Management Specialist to provide Tier I technical support to end users. You will install, configure, test, and troubleshoot desktops, laptops, printers, and mobile devices, and escalate complex issues to higher tiers as needed.
You will maintain SOPs for deployments, assist with patch testing, and ensure high customer satisfaction by delivering dependable, timely helpdesk services within a large municipal
We invite applications for the IT Service Desk Technician (Tier I) position located in New York, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Desk Technician (Tier I) role in the description above.
We appreciate your interest in this position.
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