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Senior Service Desk Engineer – End‑User IT; Hybrid

Job in New York, New York County, New York, 10261, USA
Listing for: Redwood Trust Inc
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: Senior Service Desk Engineer – End‑User IT (Hybrid)
Location: New York

Redwood Trust, Inc. in New York, NY seeks a Service Desk Engineer to serve as the primary contact for internal technology support and deliver exceptional customer service while resolving technical issues across platforms and devices.

The role provides first- and second-level support, incident management, onboarding/offboarding, and collaboration with IT teams to ensure reliable services. A strong focus on security and process improvement is required.

Step into the Senior Service Desk Engineer – End‑User IT (Hybrid) role at Redwood Trust Inc in New York, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New York, NY, United States.

This opportunity is part of our work in IT & Technology, Engineering.

Position Requirements

10+ Years work experience
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