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Senior Field Tech Associate - Desk-Side

Job in City of Tonawanda, Erie County, New York, USA
Listing for: NTT DATA North America
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR

Job Description & How to Apply Below

Position: Senior Field Tech Associate - Desk-Side Support
Location: City of Tonawanda

NTT DATA North America is seeking a Sr. Field Tech Associate to provide Deskside Support at a high‑profile account in Tonawanda. This role involves supporting over 500 end-user systems and interacting directly with customer employees, including C-level executives.

The ideal candidate must have extensive Windows troubleshooting experience and a strong understanding of Dell hardware. Responsibilities include technical support and proactive problem resolution while adhering to SLAs.

The following opening is for a Senior Field Tech Associate
- Desk-Side Support with NTT DATA North America.

Learn more about the Senior Field Tech Associate
- Desk-Side Support role in the description above.

We appreciate your interest in this position.

Join NTT DATA North America and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements

10+ Years work experience
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