Director of Lifesharing​/A Residential Program

Position: Director of Life sharing, ID/A Residential Program
Location: Town of Bethlehem

Access Services is seeking a Director of Life sharing to lead and advance our Life sharing program across the Lehigh Valley, Schuylkill-Carbon, and Delaware Valley regions.
As this role supports multiple service areas, we welcome candidates who reside within a commuting distance of either our Fort Washington or Bethlehem office
.

Our Life sharing program supports adults with intellectual disabilities and autism who live in provider host homes. The Director will provide strategic and operational leadership, setting the vision for program growth, quality improvement, compliance, and service excellence while ensuring effective day-to-day operations.

This leader will oversee program performance, staff supervision, provider support, regulatory compliance, utilization management, billing oversight, outcome measurement, and quality assurance. Working closely with Service Line leadership, they will drive continuous improvement, monitor key performance indicators, strengthen community partnerships, and promote awareness of Life sharing services throughout the regions served.

We are seeking an experienced, collaborative leader who can inspire and develop teams while fostering strong relationships with staff, Life sharing providers, families, Supports Coordinators, and community stakeholders. The ideal candidate brings expertise in Life sharing services, regulatory requirements, provider recruitment and retention, referrals, admissions, and program development, along with a commitment to delivering person-centered services that align with Access Services' mission and philosophy of care.

Essential

Functions of the Life sharing Director Program Operations:

• Provide the overall management, organization, and daily operational oversight of the Life sharing program and services including program development, policies, and procedures.

• Effectively communicate transparency with the Senior Director, Vice President, and other service line leaders.

• Oversee the program’s quality and compliance (regulatory, risk mitigation) and utilize the insight of the service line Director of Quality and Compliance and other leaders to direct program interventions and support continuous quality improvement (CQI).

• Ensure 24/7 regulatory compliance through internal audits of consumers and provider files, reviews of the Health Risk Screening Tool (HRST), and by overseeing licensing and other inspections, and developing plans of correction.

• Support and develop program leaders in coaching and developing coordinators and program staff.

• Build cohesive teams that work collaboratively to further the mission and assure quality and efficient service delivery.

• Stay informed of trends and changes on a local and state level related to program services and keep abreast of developments in the field relating to the provision of services and intervention techniques.

• Maintain regular communication with county offices, licensing entities, payers, and other key partners.

• Maintain effective relationships with internal administration departments to collaborate, support strategy, strengthen resources, and improve the program and the organization.

• Maintain and grow relationships within the community to garner support for the Life sharing program and to build stronger communities.

• Provide leadership and guidance related to problem-solving and crisis resolution to program staff and across the organization when needed.

• Report any operational, staff or individual concerns according to Access Services established policies and procedures.

• Ensure documentation achieves quality standards, is timely, and entered as efficiently as possible.

• Support the identification, tracking, and reporting of key performance indicators.

• Identify, develop, and improve internal processes and…