Director of Community Outreach & Engagement

Director of Community Outreach and Engagement# Director of Community Outreach and Engagement Animal Protective Foundation of Schenectady - Glenville, NY 12302## Overview Salary Range $26.00 - $29.00 Hourly## Description
** We're hiring! Director of Community Outreach and Engagement
** The Animal Protective Foundation is seeking an enthusiastic, organized, and community-minded Director of Community Outreach and Engagement to lead our volunteer programs, strengthen community partnerships, and expand opportunities for community involvement in support of our mission.
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* Schedule:

** Tuesday - Saturday from 8:00 - 4:30 pm. Flexibility is required to work extended hours as necessary, including occasional evening or additional weekend hours for community events, meetings, and training.
** Compensation:** $26 - $29 per hour, based on qualifications and experience.
** Benefits:
** In addition to paid time off, full-time employees are eligible for health, dental, vision, and life insurance, as well as a 401k retirement plan with an employer match.
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* How to Apply:

** Interested candidates should submit a resume and cover letter to Gina Lamagna at lamagna@animal protective.org. In your cover letter, please briefly address the following questions:
1. What interests you most about this position and working for the Animal Protective Foundation? 2. Describe your experience managing or engaging volunteers. What do you believe is the key to building a successful and committed volunteer program?
** A cover letter addressing these questions is required for consideration. Applications submitted without a cover letter will not be reviewed.
** The Director of Community Outreach and Engagement (DCOE) plays a vital role in advancing the APF’s mission by overseeing volunteer programs, humane education initiatives, and community engagement efforts. The DCOE recruits, screens, trains, schedules, supervises, and recognizes volunteers who support shelter operations, spay/neuter services, community pet wellness clinics, adoption events, administrative functions, special events, and community outreach initiatives.

The DCOE serves as an ambassador for the APF, building meaningful relationships with schools, businesses, community organizations, service groups, and other stakeholders. This position is responsible for expanding volunteer engagement, strengthening community partnerships, enhancing public awareness of the APF, and ensuring volunteers are equipped to provide exceptional support to the organization and the animals in our care.  The DCOE will be professional, self-motivated, organized, collaborative, and passionate about animal welfare, with strong leadership, communication, and problem-solving skills.

** Volunteer Program Management:
*** Develop, implement, and oversee all volunteer recruitment, screening, onboarding, training, scheduling, supervision, and retention.
* Collaborate with management and staff to identify, develop, and expand meaningful volunteer opportunities across the organization.
* Maintain comprehensive knowledge of APF shelter and clinic operations, programs, policies, and procedures to effectively recruit, train, assign, and support volunteers.
* Conduct volunteer orientations and ongoing training programs.
* Maintain volunteer database, ensuring accurate assignments, documentation, and reporting.
* Prepare and distribute volunteer schedules and monitor participation and compliance.
* Regularly evaluate volunteer effectiveness and satisfaction through surveys, feedback, and direct observation.
* Provide coaching, mentoring, and performance feedback to volunteers.
* Document safety concerns and incidents, and communicate findings to leadership and the safety committee, where appropriate.
* Address volunteer conflicts and disciplinary matters, up to and including volunteer dismissal when necessary.
* Develop and coordinate volunteer recognition and appreciation initiatives.
* Review and update volunteer handbook, training materials, job descriptions, and related documents.
* Prepare monthly, quarterly, and annual reports regarding volunteer engagement, recruitment, retention, and program outcomes.
* Ensure volunteers are utilized effectively, treated respectfully, and recognized for their contributions.
* Coordinate volunteer staffing and support for adoption events, community pet wellness clinics, outreach activities, fundraising, and special events.
** Community Engagement and Outreach
*** Develop and maintain relationships with schools,…