Host, 57th Street Flagship Boutique

Location: New York

Host, 57th Street

AtCHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring toCHANEL.

About the role:

We are looking for a Boutique Facilitator, Host who is passionate about providing the highest standards of service tofacilitateand support the client journey in our Boutiques. This position plays a critical role in being the first client interaction, greeting clientswarmlyandmaintainingthe flow of traffic. The Boutique Facilitator, Host will alsoassistother members of the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

What

impact you can create atCHANEL:

• Facilitate in the seamless client experience by warmly greeting clients upon arrival and sharing relevant informationregardinghealth and safety protocols

• Leverage tools and processes to help manage client wait times and appointments

• Assist clients by answering questions and helpingfacilitatea seamless experience to bridge the wait time and time in boutique

• Maintain flow of traffic to ensure adequate service levels

• Proactively communicate what the client should expect in terms of wait time, in-boutique experience,etc, setting realistic expectations with clients

Youareenergizedby:

• Genuinely welcoming and guiding clients

• Turning difficult situations into positive memories

• Providing the highest standards of service

• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Your curiosity to continuously learn and grow

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House ofCHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world ofCHANEL

Position Logistics:

• Minimum 1 year of related experience
• Moves with pace and energy whilemaintainingattention to detail
• A people person who can work both independently and with others
• Minimum High School Diploma
• Able to lift 15lbs.
• Must have flexible schedule with the ability to work late nights,weekends and some holidays
• Heart of House:
  
  Requires in-store presence tofacilitatethe opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensureoptimalclient service

* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstanceswheredeemedappropriate.

What skills you will learn:

• Exposure to multiple boutique business functions and categories
• Growth inadditionalbusiness and functional areas of the retail business
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation:

• Theanticipatedhourly rate range for this position is $25.50 through $28.00. Base salary is onecomponentof the total compensation for this position. Other components [may/will] includeadditionalcompensation, benefits, andperks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and  Membership)
• Generous paid time off policies…