Temporary Retail Associate, Cornell Retail Services

Position: Temporary Holiday Retail Associate, Cornell Retail Services
Location: City of Ithaca

Temporary Holiday Retail Associate, Cornell Retail Services

Discover a Great Opportunity with Cornell Retail Services!

Join Cornell Retail Services for a seasonal opportunity to be part of an engaging, customer-focused environment at the heart of campus life. The Cornell Store is seeking enthusiastic, dependable team members to help support our busy retail season.

This is a seasonal position designed to provide additional support during high-volume retail periods.

The Cornell Store is a central hub of campus life and a recognized leader in collegiate retail innovation. Serving students, faculty, staff, alumni, and visitors, we pride ourselves on exceptional customer service, teamwork, and a supportive workplace culture.

We're looking for enthusiastic, reliable individuals who enjoy working as part of a team and are ready to contribute to a fast-paced, dynamic retail environment. If you're motivated, dependable, and enjoy helping others, you'll thrive here!

Hourly Rate: $17.00/hour

Schedule: Up to 30 hours per week. Schedules will vary based on business needs, availability, and work performance. Some evenings, weekends, and holidays will be required.

Employment Term: This is a temporary, 3-month position. The role is intended to provide additional staffing support during our busy retail holiday season and will conclude at the end of the designated term. Positions are part-time/casual and non-benefits eligible.

Applications will be reviewed on a rolling basis.

General Responsibilities

• Sales and Service – Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience.
• Point of Sale Support – Operate cash registers, assist customers with checkout, and follow proper cash handling procedures.
• Inventory and Order Fulfillment – Receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods.
• Customer Care – Support both digital and in-store shopping experiences by assisting with customer inquiries and providing timely, helpful responses.

We Value Your Ability To:

• Create a positive customer experience by building relationships, sharing product knowledge, and providing thoughtful solutions.
• Greet and welcome customers warmly into the department.
• Work collaboratively and effectively as part of a team.
• Be reliable, punctual, and flexible with your schedule based on business needs.
• Communicate professionally with customers and team members.

Qualifications

• Pleasant and approachable personality with strong customer service skills.
• Comfortable using computers and retail systems.
• Excellent oral and written communication skills.
• Ability to occasionally climb ladders.
• Ability to lift or move up to 50 pounds when needed.
• Ability to stand for extended periods.
• Previous retail or customer service experience is preferred, but not required as training is provided.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position.

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience

Education level to the extent education is relevant to the position

Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornell’s union wages, see Union Pay Rates .

Non-Union Positions

Noted pay…